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What we Offer

Frustrated with IT? Get Reliable Business IT Support! Tired of tech headaches slowing your business down? We're the IT support company in Port Macquarie that finally gets everything working the way it should be. Our expert team handles your entire network, from workstations to routers, internet, printers, and wireless. Mac or PC, we don't mind – we just want it fixed, and we'll do it quickly!Your Dedicated IT PartnerWe believe in building strong connections. Beyond being top-notch technical experts, we provide a consistent IT support team that learns your specific network, understands your unique needs, and works seamlessly as part of your team. This means faster resolutions, proactive solutions, and an IT partner you can truly rely on.

Business Onsite Support

No matter what your business IT needs are, Redbot Computers provides expert solutions to keep your operations running smoothly. We specialize in:

  • New computer setupData migration
  • Business network setup and configuration
  • Printer and peripheral connections
  • Data recovery services
  • Virus and spyware removal
  • General IT troubleshooting and support

Our professional team works with businesses of all sizes to ensure seamless technology integration and minimal downtime.For ongoing peace of mind, many clients choose our tailored service agreements. These provide regular system maintenance and proactive monitoring to help prevent data loss, unexpected outages, and costly downtime.Stay protected, productive, and connected with reliable business IT support from Redbot Computers.

Home Onsite Support

Need Help with Your Tech at Home? Redbot Computers Has You Covered!Whether you’re using an Apple Mac, Windows PC, tablet, smartphone, Smart TV, or need help with your internet connection, Redbot Computers offers expert in-home support across all your devices.We specialise in:

  • New computer setup & data migration
  • In-home Wi-Fi/networking solutions
  • Virus, malware & spyware removal
  • Internet connection setup & troubleshooting
  • Reliable backup solutions to protect your precious photos, music, and files

Located in Port Macquarie, we come to you—making tech support easy, fast, and stress-free.

Remote Helpdesk Support

Fast Remote IT Support – Save Time and Money

Not every tech issue needs an on-site visit. At Redbot Computers, many common problems can be fixed quickly over the phone or via our secure remote support software, BeAnywhere.

With remote access, we can diagnose and resolve issues in real-time—saving you both time and money.

  • Quick response times
  • Secure remote troubleshooting
  • No need to wait for a technician to arrive

Our Help Desk support is billed in 20-minute blocks, and you can choose to pay per session or pre-purchase discounted hourly blocks for even greater value.

Hardware repair and upgrade

Broken Keyboard? Failing Hard Drive? We Fix Common Hardware Issues Fast!Accidentally closed your laptop with a pen still on the keyboard? Did your child pull off all the keys? Is your hard drive making strange ticking or clicking noises? These are just a few of the common hardware problems we fix at Redbot Computers.

We work closely with trusted suppliers to source replacement parts and new equipment within 24 to 48 hours. Most hardware repairs are completed within a one-week turnaround, so you can get back to work or play without the wait.

Cloud Services

Work from Anywhere with Cloud Solutions from Redbot Computers

Looking to move your business to the cloud? Redbot Computers can help you get started and stay connected—no matter where you are. We offer a range of cloud-based solutions that make it easy to access your files, data, and emails from virtually anywhere. Our cloud services include:

  • Microsoft 365 (formerly Office 365)
  • Goole Workspace
  • Dropbox for Busines

From initial setup and software licensing to ongoing cloud service management and support, we handle it all—so you can focus on running your business with confidence.

NBN and VOIP Services

Reliable Business NBN, VoIP & Mobile Solutions – Powered by Redbot Computers and Superloop

Looking for fast, flexible, and affordable communication solutions for your business? Redbot Computers, in partnership with Superloop, delivers high-performance Business NBN, VoIP phone systems, and mobile plans tailored for modern business needs.

Why Choose Our Business Connectivity Services?

  • High-speed Business NBN Plans for consistent performance
  • No lock-in contracts – full flexibility for your business
  • Zero setup or cancellation fees – no hidden surprises
  • Competitive Business Mobile Packages – keep your team connected on the go
  • Dedicated, responsive support – expert help when you need it most

Whether you run a small startup or a growing enterprise, we provide custom solutions to meet your business internet and communication demands.

Empower Your Business with Smarter Connectivity

Contact Redbot Computers today to explore our Business NBN, VoIP, and mobile packages designed to boost productivity and keep your business connected.

Web Services

Reliable Web Hosting, Domain Management & DNS Support

Redbot Computers offers dependable support for your online services, helping you stay connected and in control of your digital presence.

Through our trusted partner network, we provide:

  • Business-grade web and email hosting
  • Domain name registration and management
  • DNS updates and troubleshooting assistance
  • Secure, reliable email hosting solutions

We’ll ensure your domain and hosting services are properly set up, managed, and maintained—saving you time and hassle.

While we don’t specialise in website development or SEO, we’re happy to recommend trusted professionals who can help you with those services.

Worried about viruses and infections?

Looking for a Reliable Security Solution? Ask Us About Malwarebytes! Malwarebytes is a trusted cybersecurity software designed to protect both Mac and Windows computers. Whether you're looking to clean an infected system or prevent future threats, Malwarebytes offers advanced protection with these key features:

  • Removes Malware from Infected Devices: Quickly cleans up viruses, spyware, and other malware already on your computer.
  • Ransomware Protection: Keeps your sensitive documents, photos, and financial files safe from ransomware attacks.
  • Blocks Malicious Websites: Safeguards your browsing experience by stopping access to dangerous and fake websites.
  • Improves Computer Performance: Eliminates threats that slow down your system and degrade performance.
  • Prevents Program Corruption: Stops malware attacks that can damage or corrupt your software and applications.

Protect your digital life with Malwarebytes—your first line of defense against modern online threats.

 

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