Awesome work – punctual and a important component to our office – we have had IT people before but Redbot are by far the best.
Glen and the Redbot team are critical to our business operation. As a communications consultancy it’s imperative we’re always ‘up and running’ and no request is too small, or too stupid (mostly…) for Glen. His terrific response time, ability to troubleshoot and anticipate issues which he can then remedy for us, are skills we value highly.
I am so glad I met Glen Cavaco when I moved to Port Macquarie. Redbot is a go to when it comes to fixing IT issues for Mighty Media and a number of my clients in the Hastings.
Redbot are quick – easy to deal with – and do not baffle you with technical jargon. They just gets the job done well.
Redbot have supplied and installed a number of computers and equipment for our company. We have found their service to be reliable, cost effective and extremely efficient. When experiencing IT difficulties Redbot have attended and resolved our issues almost immediately.
Thanks to Glen at Redbot Computer the complete computer system for my new Travel Agency was up and running with no glitches or nasty surprises very quickly. As a business that relies almost entirely on computers to do our job, its great knowing that Glen is always only a phone call away, is very prompt and can have us back on track fast !!
Love your work! Always fast and efficient service and they never try to oversell you on things you don’t need….
Glen is my Apple techno guru with his feet firmly planted on earth. He has a CAN DO attitude with a cheerful smile always. My computer runs efficiently thanks to Glen and all my questions are easily answered. Glen is readily accessible and we appreciate his flexible hours. Thank you Glen, we appreciate your awesome service.
What we Offer
Business Onsite Support
No matter what your business computer needs are, we can help in setting up new computers, data migration, networking within your business, printer connections, data recovery, virus and spyware removal plus more.
Some clients may benefit from a service agreement to ensure that their IT systems are maintained regularly and protected against data loss, unscheduled outages and down time.
Home Onsite Support
Need help with your Apple Mac or Windows computer, tablet, phone, Smart TV or internet support in your home?
Redbot Computers can come to you!
We offer new computer set up and date migration, in home networking, virus and spyware removal, set up of your internet connection, back up solutions so you will never lose your precious photos or music.
Hardware repair and upgrade
Did you close your laptop with your pen still on the keyboard? Did you child pick off all of your keyboard keys? Is your harddrive making weird ticking sounds? These are some common hardware issues that we can fix for you.
Working closely with our suppliers in Sydney, we can organise new equipment within 24 to 48 hours and turnaround on faulty equipment in around one week.
Remote Helpdesk Support
Not all problems require an on-site visit. A lot of issues can be resolved on the phone or by logging into your machine with our remote software, BeAnywhere.
By doing this we can provide real-time response and problem resolution through remote access, save time and money.
Calls are charged out in 20 minute blocks and Help Desk time can be paid for per call or you can purchase blocks of hours, saving you even more money!
Cloud Services
Redbot can help you start working in the cloud. We can provide you with many cloud solutions to help you work from almost anywhere and have access to your much needed data and emails anywhere. We have access to Microsoft Office 365, Dropbox for Business and Nomadesk.
We can help you all the way from initial purchase to managing and administering your cloud services for you.
NBN and VOIP Services
Redbot have partnered up with Breeze Connect to bring you NBN and VOIP services. We can help get you connected to the NBN (National Broadband Network) and offer competitive plans, no lock in contracts, local Australian support, and no setup or cancelation fees.
We can also offer great business phone solutions for you. We can tailor a solution for your needs, just speak to us and we can come up with a package to suite your needs.
Web Services
Does your business need a website? Or is your current website in need of a new look and a bit of sprucing up. We can design / re-design your website. We offer advice on some of the ways to get your website found by search engines like google and bing (SEO).
Through our partner network we can help you with other services you may require to get your business online, such as:
- Domain name registration.
- Web site hosting
- Email hosting
Contact us:
Feel free to call us on 0414 607 125
or send us a message using the below form..